How often is my care evaluated by your agency?
Is my care reviewed regularly with me and family members?
Is my caregiver able to take me to my doctor/medical
Is there an additional cost for transportation?
Is my caregiver insured by your agency to provide transportation?
ABOUT THE CONTRACTS & COSTS
Is there a written document that shows your agency’s fees for
services and products?
Is there a written agreement on the care I am going to receive?
Can my agreement be cancelled?
Does the agency require a service deposit?
Does the agency provide a payment plan for private pay?
Do I pay the agency for my care services?
Do I receive an itemized bill for services and products?
Is the agency Medicare/Medicaid certified?
Are all of my care needs covered by Medicare?
____ ____ ___ If Yes, for how long?
If No, will I be notified prior to receiving my care?
Does the agency bill Medicare or my insurance directly?
Are all of my care needs covered by my private insurance?
____ ____ ___ If Yes, for how long?
If No, will I be notified prior to receiving my care?
• Assistance from 1-24 hours
a day
• Personal hygiene & dressing
assistance
• Companionship & conversation
• Light housekeeping & errands
• Alzheimer’s & dementia
care experts
• Parkinson’s care experts
• Respite care for family members
We are here so you can
enjoy independence in
your own home.
appointments?
SENIOR CARE
ONLY BETTER
Now hiring qualified
Certified Nursing
Assistants or Home
Health Aids
863.686.7333 | seniorhelpers.com/fl/polk-county
HHA #299993990 All rights reserved. Senior Helpers locations are independently owned and operated. ©2019 SH Franchising, LLC.
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